Help & Support
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Do you need help?
Facing troubleshooting or bugs? We’re here to help. You can start a public conversation by creating a new topic or contact us over support@apprime.studio. Before posting about the issue you are facing, please make sur… |
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0 | 306 | February 26, 2021 |
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Known issues
This is a list of issues we’re aware of and currently working on. Window Resizing on macOS Window resizing on macOS may result in the canvas not being centered. If you’re issue is not listed, please contact us on s… |
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0 | 513 | February 26, 2021 |
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Can‘t export my file at all
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1 | 27 | March 18, 2023 |
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Adding elements
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4 | 1056 | March 4, 2023 |
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Unable to export a whole panel as single image
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2 | 169 | February 22, 2023 |
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Lock canvas in place?
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3 | 83 | January 22, 2023 |
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How to use the ruler tool?
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1 | 49 | January 19, 2023 |
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My file won’t open. It shuts down the app on every attempt
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1 | 69 | November 18, 2022 |
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How to move / rearrange / delete elements on canvas
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1 | 115 | November 2, 2022 |
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Drawings move when I try to draw
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1 | 97 | October 19, 2022 |
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App not opening on iPad anymore
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7 | 408 | March 21, 2022 |
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I can’t add a png to my images
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2 | 573 | November 1, 2021 |
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Se me desaparecieron los archivos
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1 | 277 | September 6, 2021 |
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New Project
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1 | 390 | May 7, 2021 |
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Text labels in MockUp?
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1 | 558 | April 11, 2021 |